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You can simply display it on your smartphone. Please come to our partner boat counter at least 30 minutes before departure time. Show your e-ticket to get a physical ticket. Furthermore, this physical ticket is what you use to board the boat.
The travel time is almost the same for each fast boat, usually taking about 40 minutes. For more information, the duration also depends on weather, sea waves, and other technical conditions.
Order confirmation and e-tickets are sent via email. In some cases, our emails don’t reach the inbox. Therefore, check your junk/spam folder. Additionally, you can contact our customer support team to learn more about your order. Contact us on WhatsApp.
Certainly. Each fast boat has its own ticket exchange counter. The counter is located at the port where your fast boat departs. You can check the name of your boat’s port at: Penida Blessed – Fast Boat Nusa Penida or please contact us on WhatsApp to get the counter location on Google Maps. Contact us on WhatsApp.
You can join the next departure with the same boat at no additional cost, if there are still seats available. For this case, you can immediately confirm first to the boat clerk at the counter to check seat availability or you can contact us on WhatsApp. Please understand that there will be no refunds for late arrival. You can check complete information about refunds here.
No. You must exchange it for a physical ticket in advance to our partner boat counter at least 30 minutes before departure time.
Yes, you can change the wrong departure date with the new one if there are still seats available on your new departure date. Please contact our customer support team to make changes to your order. Contact us on WhatsApp.
You can do name correction by contacting our customer support team. We will need some information related to your order such as Booking ID, email, proof of payment, and the name of the passenger you want to correct. Contact us on WhatsApp.
With our best service, we will make your holiday even more memorable and unforgettable. With relatively cheaper package prices and many interesting promos just for you.
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